WORK FOR US

• Setting up, packing and assembling media equipment and audio-visual support tools, including LED Walls, TV Walls, speakers, monitors, microphones, touchscreens, etc.
• Setting up and performing electrical/data wiring, programming, and basic construction according to layout diagrams and schedules.
• Traveling to show site to install and troubleshooting any problems that arise.
• Meeting clients’ standards by handling equipment malfunctions and executing a flawless event.
• Work etiquette and attention to detail.
• Disassembling equipment, wiring, and support tools in a safe manner.
• Performing and maintaining inventory management on equipment, wiring, and accessories.
• Carrying out any cleaning, maintenance, or repairs on audio-visual equipment.

• An associate’s or bachelor’s degree in audio visual technology or a related field.
• Strong working knowledge of Nova LCT software and Nova star video processor VX600, VX1000.
• Strong working knowledge of audio-visual editing equipment and software.
• Excellent computer and troubleshooting skills.
• Creativity, attention to detail, and flexibility.
• Strong communication, customer service, and organizational skills.
• The ability to sit or stand for long periods of time.
• Physical fitness to transport and set up heavy equipment.
• Good hearing and eyesight.
• Preferred candidates from tradeshow or entertainment industry.

Professionalism:

• Maintains a continuous desire for self-improvement and strives to elevate performance to the next level.
• This role requires a proactive individual with technical expertise in audio-visual systems, computer hardware, and networking. Strong organizational and interpersonal skills are essential to ensure successful event execution and customer satisfaction. The AV Field Service Technician or Lead should embody a commitment to excellence, a solution-oriented mindset, and a dedication to delivering top-tier customer service in dynamic and fast-paced environments.

• Develop creative concepts and design solutions that align with brand guidelines and effectively communicate the desired message for the customers.
• Create visually compelling graphics, illustrations, and layouts for customers.
• Produce designs for print ensuring high-quality output and adherence to deadlines.
• Collaborate with cross-functional teams to ensure a cohesive and integrated approach to tradeshow exhibit projects.
• Incorporating feedback and making revisions as necessary.
• Meet with the project weekly organised prioritize team, responsibilities and scope of authority for various projects.
• Maintain and update standards for graphic and sign production processes.
• Schedule and manage graphic production orders and work orders.
• Work closely with clients to interpret client needs and develop appropriate graphic panels.
• Focus on success metrics such as accuracy, timeliness, quality, and volumne.
• Communicate regularly with other departments to ensure proactive open communication.
• In line with the customers tradeshow needs and make booth graphic panels into print ready files.
• Develop graphic panels and creating print ready files for production.

Requirements or equivalent experience –

• Atleast 7-10 years of relevant graphic design &/or adaptation and prepress experience is must.
• Bachelor or Master degree in Graphic Design or related (or an equivalent of demonstration knowledge and experience) would be an added advantage.
• Self starter with exceptional follow through and great attention to detail.
• Detail-oriented and able to manage multiple projects and deliverables at a given time.
• Excellent written, verbal, presentation, and interpersonal communication skills.
• Can work both independently and collaboratively in a team environment.

• Operate and maintain the Roland TrueVIS VG3-540 wide-format printer for exhibit-quality output
• Coordinate with the graphic managers to prepare and optimize print-ready files
• Execute accurate color calibration, media setup, and routine machine maintenance
• Cut, weed, laminate, and apply vinyl to exhibit elements including panels, headers, counters, kiosks, and custom displays
• Ensure proper alignment and adhesion for clean, professional application on various substrates
• Perform quality checks on all output for resolution, color consistency, and finish
• Maintain a clean, organized work area and manage inventory of vinyl rolls, media, and tools
• Maintain all tools and ensure graphics equipment is always production-ready.

. 2+ years of professional experience in vinyl application and wide-format digital printing
• Proven experience operating the Roland TrueVIS VG3-540 printer is required
• Working knowledge of RIP software (e.g., VersaWorks), color management, and ICC profiling
• Familiarity with graphic materials and substrates common to the trade show industry (PVC, Sintra, aluminum, laminates, acrylics)
• Ability to interpret shop drawings, CAD layouts, and design files with precision
• Physically capable of lifting panels, standing for long periods, and performing detailed application tasks
• Highly detail-oriented with an eye for color accuracy, registration, and finish
• Experience in a trade show exhibit house or sign production environment preferred
• Team player who thrives in a fast-paced, deadline-driven production setting

• Have experience being primary contact for clients. This involves after initial contract close, to show site delivery and post-show reporting.
• Able to take appropriate action to ensure customer satisfaction when in an account manager role as well as a production role.
• Familiarity with rules of various General Contractor Decoration companies and ensure that forms are submitted before deadline dates.
• Audio/Visual knowledge preferred. Robust understanding of AV components and their integration into exhibit booths is highly desirable.
• Understanding of Exhibit House show site production guidelines.
• Understanding of local labor sources (Union or casual labor) across the United States to ensure work is completed to company standards.
• Ability to read/interpret CAD diagrams to ensure proper building code and safety is maintained.
• Develop and maintain partnerships with third-party resources, including vendors and researchers.
• Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to project work plan.
• Understanding of MHA and logistics for inbound and outbound freight to show site.
• Multiple Project Coordination.
• Show Coordination (1-6 booths desired).

• Bachelor’s Degree (or Equivalent) in related field (Preferred not a requirement)
• 0-2 Advanced customer service, communication, interpersonal, and sales skills.
• Including outbound client calls that enhance the customer experience and overall product offering.
• 3-5 Years Exhibit Show Site Experience
• 1-2 Years Exhibit House Fabrication Experience
• 2-4 Years Audio/Visual Experience
• Professional certification such as PMP (Project Management Professional) (Not Required)